Induction for Westcountry SEN Tutors
Lessons
Core Values
Core values are the central underpinning of Westcountry SEN as they are the fundamental beliefs of the organisation.
Westcountry Structure
This section explains the structure of Westcountry sen and helps you to learn other people’s job roles.
The Client’s Journey
You often wont get to know our clients as your focus is on the student. It’s important for you to know the clients journey from referral to lessons starting so you have an idea what has happened before you meet your student.
Client Contact
This section helps you to understand who is responsible for what in regards to the clients experience with Westcountry SEN.
Using our System
How to use Westcountry SEN’s system, view your calendar, write session reports and see your student’s progress.
Working in Tutoring Centres
This section covers working in Westcountry Practice
Working in Student’s Homes
Everything regarding working in students homes.
Working Online
This section covers our online service.
When Technology Fails
This section guides you through what to do in the event of a technology failure.
Recording and Reporting
This section covers lesson reports, saving documents and the accident book.
GDPR (Data Protection)
This section covers everything you need to know about how to keep your clients, students and your data safe.
When Students are Late or DNA
This section covers what you need to do when clients are late or do not arrive.
Who to contact and When
There are multiple contacts and multiple telephone numbers, it can get confusing at times. This section covers everything you need to know about who and when to contact.
Resources
Everything you need to know about the resources in the tutoring rooms and Westcountry practice.
Rewarding Growth
Westcountry SEN values growth at all times. Growth of the student, growth of our staff and growth of any individual, family or organisation working with Westcountry SEN. Westcountry SEN looks to promote growth from within the […]
All things related to your wages
Wages are paid on the last Friday of every month. However, payroll data is taken from the penultimate (second to last) Friday of the month. If we look at how this works. A tutor begins […]
Sickness
This lesson covers everything to do with sickness.
Holidays
How and when to book holidays.
Social Media
Social media is everywhere, but we need to be careful it doesn’t cause organisational harm.